- Client
- Evanced Solutions
- Category
- Public Library Management Software & Personas
- Evidence
- Artifact Evidence & Persona Set
Case Study Record · 2011
Evanced Solutions
Quantitative Analysis · Information Architecture · Persona-Driven Design · User Experience Research · Build
Developing a 4-persona research foundation and interaction architecture for public library event management and reading software.
Evanced Solutions developed software used by thousands of public libraries nationwide for calendar management, event booking, and summer reading clubs. As their product catalog grew, user roles between children's librarians, branch directors, IT administrators, and patrons had become muddled.
George conducted quantitative workflow analysis and developed four distinct personas detailing goals, technical proficiency, and daily library tasks. This persona set guided the creation of complete system wireframes (v09) and clean product concept interfaces.
Rebuilt the library software interaction architecture around distinct user motivations, significantly improving workflow efficiency for public library staff.
Source: Evanced Solutions Architecture Record (2011)